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Gaming Team Leader - Full Time

Campsie RSL Group

Visit our website : www.campsiersl.com.au

Locate us via Google Maps here

Campsie RSL Group of Clubs is looking for Gaming Team Leaders to assist in delivering & maintaining our exceptional customer service standards !
 
WHAT'S IN IT FOR YOU?
  • Above award conditions
  • Become an integral member of the Campsie RSL Group of Clubs
  • Join a progressive team focused on delivering friendly, professional customer service to our growing membership.
  • Opportunities for Comprehensive training & ongoing development.
  • Generous employee benefits 
ABOUT US

Campsie RSL Group of Clubs has become one of the most successful & financially viable organisations in our Industry. We have a stable, progressive Board & Management Team who are focused on ensuring the long term future of the Club.
 
We are located in the heart of the culturally diverse Inner West of Sydney.
 
The Campsie RSL Group of Clubs has a proud tradition of looking after its members and guests alike. We also pride ourselves on being an integral part of the local community & provide ongoing support for numerous charities, schools, sporting groups and other not for profit organizations.
 
ABOUT THE ROLE

The Gaming Team Leader is responsible for the smooth running of the gaming room and the efficient and secure operation of cashiers and cash floats. Overseeing and delegating tasks to floor staff to ensure customer service standards are maintained throughout the whole club in an efficient, diligent and professional manner.
 
In this role, you will:
  • To participate as part of a team providing services to patrons.
  • Have full availability for the clubs trading hours.
  • Supervision of Staff in the gaming/bar area
  • To Counsel staff and report to senior Management as required.
  • To manage stock control of bar including ordering of stock as necessary.
  • Attending to any machine issues on the gaming floor and to make minor repairs when required.
  • To ensure that the gaming floor is maintained at the highest standard of cleanliness and presentation.
  • Ensure the gaming drinks station is stocked and maintained and is kept clean, neat and tidy at all times.
  • Attending to any payouts and creating gaming vouchers.
  • Attending to cashiers’ issues and to log on/off as Manager when required.
  • Be aware of gaming industry self-exclusion program participants and notify management of any such persons on the premises;
  • Assisting members with any queries or complaints.
  • Assisting in the development, implementation and on-going monitoring of gaming policies & procedures.
  • To supervise staff in gaming areas, including the training and coordination of staff in order to maintain the highest of standards.
  • On the job training of newly inducted staff.
  • Manage staff breaks throughout the Club according to Club policy and procedures.
  • Ensuring compliance with workplace policies and procedures as directed by the CEO / Duty Manager.
  • Through the application of recognised Occupational Health and Safety practices, provide a safe and healthy work environment.
  • Adhering to all Club policies and procedures contained within the Employee Handbook and Staff Procedures Manual.
  • Be aware of Anti Money Laundering requirements and report any suspicious matters to the Management.
  • Assisting with Duty Managers duties when required.
  • To provide performance reviews on staff as required.
  • Perform other duties as requested by Management.
WHAT ARE WE LOOKING FOR?
 
Experience, skills & attributes (Essential):
 
  • Current RSA & RCG Certificates for NSW.
  • School certificate (or equivalent).
  • Demonstrated supervisory and leadership skills.
  • Must be deemed competent to Campsie RSL standards in Bar/TAB, Cashiers, Reception and Gaming machine Attendant.
  • Ability to manage stock control and ordering.
  • Strong focus & dedication to maintaining & improving on the Club’s customer service standards.
  • A firm understanding of gaming machines and their operation.
  • Strong communication & interpersonal management skills.
  • Ability to direct, counsel and discipline staff.
  • Current Certificate in Food Handling.
  • Ability to work under pressure independently and as part of a team.
  • To always act honestly, professionally and with integrity.
  • Excellent customer service skills.
  • Good command of both written and spoken English.
  • To adhere to club policies at all times.
  • Ability to work standing & walking for a minimum of 5 hours continuously.
  • Impeccable grooming & personal presentation.
  • Demonstrated experience in applying Occupational Health and Safety initiatives in a workplace.
  • Must be legally entitled to live & work in Australia.
Experience, skills & attributes (Desirable):
  • Demonstrated experience in applying Occupational Health and Safety initiatives in a workplace.
  • Ability to show initiative and judgement in the workplace
  • Ability to speak a second or multiple languages
  • Current Certificate in Food Handling.
  • Drivers Licence
  • Reliable transport
HOW TO APPLY

Click the APPLY NOW button below and please complete the requested work history & education information on the Club's application page (You are welcome to include any certificates in the education section also) as we are not requesting a cover letter or resume at this stage. This is to assist us in assessing your suitability for this role.  
 
Shortlisted applicants may be requested to submit a resume at a later date. 
 
Campsie RSL Gorup of Clubs are recruiting for this role independently.  Please contact the Club for any further enquiries.

By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to CAMPSIE RSL SUB-BRANCH CLUB LTD for them to process.


Thank you for your interest in this position,
however this position is now closed
and applications are no longer being accepted.


Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

CAM129  ::  Advertiser Reference ID : .

Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR CAMPSIE RSL SUB-BRANCH CLUB LTD
"NO AGENCIES PLEASE"

Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR CAMPSIE RSL SUB-BRANCH CLUB LTD REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

Note:: This fantastic position advertisement has been lodged by CAMPSIE RSL SUB-BRANCH CLUB LTD. Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!

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DL 0723
KD 0824

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