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Solutions Support Representative

Jensen Data Systems

  • Love Hospitality but want to get your weekend back?

  • Want a career change but still use the skills gained from working in hospitality?

  • Can you think outside of the box and find innovative solutions for your clients?

Jensen Data Systems has been operating for over 30 years providing quality, user friendly Point of Sale Systems for our range of hospitality clients including Pubs, Restaurants, Clubs, Bars, Cafes, Hotels, Food Trucks and any other establishment our clients can dream up.

The role
As a Support Agent your main role will be to assist our clients with the day to day requirements of running a business. Answering our clients' calls and emails is our primary method of offering support, utilising Team viewer to gain remote access to our venue to offer fast solutions.

Perhaps our clients have a new product to add to their till face or want to run a promotion for 10,000 of their members. Your job will be to gather the information required, find the best method of implementing what needs to be done and communicating with the client about the task. 

We understand that applicants may not know much about the POS software we provide, but as a large part of the role is teaching our clients how to best use our system, we provide full training on our software products to all of our support agents. 

Applicants with hospitality backgrounds will thrive in this role, utilising what they know about stock control, promotions and, of course, customer service. 

What we are looking for 
You are a hospitality superstar. You have spent at least 2 years' working in a supervisory capacity at a hospitality venue and have an understanding of what is expected from a point of sale system, from the venue's point of view.  

You have an interest in technology, not shying away at the sight of a keyboard, you can use Microsoft Word, Outlook and Excel. 

 
You want a change of career, want to work in an office environment and be part of a small team who are as varied our clients.
 
How to apply
Please email your resume along with a cover letter detailing your hospitality experience, what you think a Point of Sale System does for a business and of course a little about you by clicking the APPLY NOW button below.
 

By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to JENSEN DATA SYSTEMS for them to process.

Apply for this job white now !

Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

JDS108

Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR JENSEN DATA SYSTEMS
"NO AGENCIES PLEASE"

Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR JENSEN DATA SYSTEMS REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

Note:: This fantastic position advertisement has been lodged by JENSEN DATA SYSTEMS. Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!

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