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Duty Manager

The Alcott Lane Cove (Part of the NORTHS Collective)

Visit our website : www.norths.com.au/careers

Locate us via Google Maps here

  • Great opportunity within a dynamic evolving hospitality group

  • Career progression with a fun and friendly environment

  • Competitive rates of pay

About us

With a rich history, Norths Collective's newest venue is The Alcott where we aspire to inspire! We are offering an elegant, stylish and relaxed venue, consisting of a restaurant, cocktail bar, main bar, terrace, and multi-use event spaces, centrally located at the heart of a buzzing hub in the lower north shore.

About the role

Our newly refurbished venue is currently recruiting for an experienced Duty Manager to manage, drive and support our passionate team and oversee operations on a full time basis. We are looking for an astute leader with high energy, a high level of expertise and vision.

As a Duty Manager, you will be responsible for the daily operations of the venue including appearance, presentation, security, customer experience, professional leadership, gaming and Work Health & Safety. Whilst ensuring the smooth running of club operations, the successful applicant will be confident in their decisions and contribute to a fun, vibrant and professional atmosphere for both our customers and employees. The position allows the freedom for creative input whilst implementing systems and processes and empowering the team.

Indicative responsibilities include:

  • Creating that fun and upbeat team atmosphere that performs to a high level consistently
  • Venue management including security, monetary control and rostering
  • Managing and leading the efficient and effective running of the venue
  • Confident communicator across all levels
  • Developing, maintaining and exceeding customer service standards
  • Requisite administration and reporting
  • Serious about ensuring the guest experience exceeds expectations
  • Safety is a serious matter and as such you will be setting the standards from a WH&S perspective
  • Adhering to all corporate and legislative compliance

Skills and Experience:

  • Possess passion for delivering excellent customer experiences
  • Demonstrated leadership skills that motivate and energise teams
  • Previous experience in successfully managing a hospitality operation, desirably within boutique venues
  • A positive attitude with confident decision making ability
  • Superb organisational skills
  • A collaborative approach to working with internal stakeholders
  • Driving a service culture takes persistence combined with fantastic communication skills
  • Relevant Diploma / Degree qualification is desirable
  • Outstanding written and oral communication skills
  • Responsible Service of Alcohol and Responsible Conduct of Gambling Certification
  • Senior First Aid certification
  • Ability to work when the venue is busy including weekends and nights

Benefits and Culture

  • Competitive salary package with 5 weeks annual leave
  • Exceptional team of people and workplace culture
  • Access to meaningful training and career development opportunities
  • Work with the latest technology
  • Work for a Club that continues to reinvent its relevancy to its local community

Our mission is to connect our community and this starts with our people.

If the above sounds like you, and you would like the opportunity to work within a highly reputable company and brand, please submit your resume, by clicking the APPLY NOW button below.

All applications and inquiries will be treated with strictest confidence. North's Collective are recruiting for this role independently.  Please contact the Club for any further enquiries.

By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to NORTH SYDNEY LEAGUES CLUB LTD for them to process.

Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

NSL222

Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR NORTH SYDNEY LEAGUES CLUB LTD
"NO AGENCIES PLEASE"

Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR NORTH SYDNEY LEAGUES CLUB LTD REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

Note:: This fantastic position advertisement has been lodged by NORTH SYDNEY LEAGUES CLUB LTD. Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!

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DL 1030
KD 1129

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