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Duty Manager

Port City Bowling Club - Port Macquarie

Visit our website : www.portcity.com.au

Locate us via Google Maps here

Want to be part of a dynamic and progressive organisation where staff feel they belong, are valued and contribute to meaningful work?

We are seeking enthusiastic, customer focused, team player to fill the position of Duty Manager. 
 
The Duty Manager is accountable and responsible for the efficient day-to-day operation of all club services and amenities. They supervise all staff working the shift through their functional supervisors/managers. They handle customer feedback, resolving any complaints or referring them to the appropriate Manager. They make decisions in relation to the Club’s Operation on a daily basis. 

The Duty Manager ensures the service standards of excellence are met for the designated shift. This is achieved through effective management, leadership, coaching and mentoring. Additionally the Duty Manager is responsible for opening/closing the Club and related security issues. This includes effectively allocating work to and supervising employees in one or more sections of the Club, as well as maintaining and complying with all policies and procedures. 
 
This position is permanent full time position.

To be successful in this role you will need to demonstrate the following:

Qualifications & Experience

Essential: 
  • Experience at a management or supervisory level in Club or similar industry experience
  • Current Responsible Service of Alcohol (RSA)
  • Current Responsible Service of Gaming (RCG)
Desirable: 
  • Duty Manager Course 
  • Senior First Aid Certificate 
Personal Attributes and Qualities:
  • Excellent Communication Skills – verbal and written
  • Commitment to Customer Service Excellence
  • Lead, train, coaching and mentor team to achieve business goals
  • Team player – commitment to collaborative working
  • Positive contribution towards the Club’s culture, values and goals.
  • Problem solving skills
  • Ability to work in a dynamic and sometimes challenging environment
  • Time Management; excellent organisational and multi-tasking skills, with the ability to plan, prioritise and meet deadlines
  • Flexible, reliable and self-motivated (able to work flexible hours including nights and weekends)
  • Excellent Personal Presentation
  • Ability to observe confidentiality
  • Confident, positive and have a can do attitude
  • Self-motivated and demonstrated ability to work unsupervised
  • Attention to detail
  • Displays honesty, integrity and ethics.
Skills, Knowledge and Experience:
  • Experience in similar role or equivalent
  • Knowledge and experience in the Club industry or equivalent
  • Experienced in cash, safe and bank procedures
  • Competent in operation of MS Office Suite of products and POS Systems
  • Ability to work within a budget, manage costs
  • Adherence & Compliance with WH&S & Legal Obligations 
The Club’s values are: Respect, Customer Excellence, Community Spirit, Support and Family. 
 
This is a role that will allow you an opportunity to grow and develop your skills in an environment that values and supports all our staff.
 
When applying for this position and to be considered for the role, please address the criteria outlined above and send your application and current resume by clicking the APPLY NOW button below, by COB Friday 17th January 2020.
 
Port City Bowling Club are recruiting for this role independently. For more information about this great opportunity and to obtain a copy of the position description, please email us at careers@portcity.com.au.

By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to PORT CITY BOWLING CLUB for them to process.


Thank you for your interest in this position,
however this position is now closed
and applications are no longer being accepted.


Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

PCB108

Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR PORT CITY BOWLING CLUB
"NO AGENCIES PLEASE"

Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR PORT CITY BOWLING CLUB REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

Note:: This fantastic position advertisement has been lodged by PORT CITY BOWLING CLUB. Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!

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