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Senior Restaurant Supervisor

Panthers Penrith

Full-Time Permanent Position

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Panthers Penrith are seeking a motivated and customer focussed professional to work as a Senior Restaurant Supervisor in our busy brasserie, café and Grub.

We have an exciting opportunity available for a passionate and energetic individual to lead our front of house catering team and manage the day-to-day operations of our restaurant, café and Grub.

Being part of a collaborative team, you will lead, motivate and develop your team and inspire them to deliver an exceptional customer experience whilst also ensuring a clean and safe environment for our employees, members and guests.

We are looking for someone who shares our positive ‘can-do’ attitude and is ready to jump straight into the position.

 Your Main Duties and Responsibilities will include, however are not limited to:

  • Maintaining high levels of customer service to our members and guests at all times;
  • Managing the day-to-day operations of Kelly’s Brasserie and Grub;
  • Shift and staff management including performance management and disciplinary action;
  • Assisting employees and customers with any enquiries;
  • Ordering of stock;
  • Rostering of staff and managing staffing levels;
  • Managing conflict resolution and customer complaints;
  • Completing Daily Shift Reports and following up on corrective actions;
  • Daily cash reconciliation, handling and processing;
  • Develop strategies to help drive financials and revenue for the business;
  • Ensure all areas are presented and cleaned to a high standard at all times;
  • Ensuring the comfort and wellbeing of members and guests by ensuring all WHS requirements are being met at all times and;
  • Adhering to Panthers policies, procedures and legislative requirements.

To be successful in this role you will have:

  • At least 2 years’ previous experience in a supervisory or management role within the hospitality industry;
  • Fantastic written and verbal communication skills;
  • Exceptional shift management and customer service skills;
  • Ability to deal with complex situations and make effective business decisions;
  • Intermediate computer skills including understanding of Microsoft applications;
  • High standard of personal grooming;
  • Food, wine and beverage knowledge and;
  • Current RSA and RCG qualifications and Food Safety Supervisor Certificate are required and;
  • Relevant qualifications in Hospitality and/or Management would be advantageous.

This role requires an active problem solver with the ability to remain calm in high-pressure situations and think on their feet. You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.

The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.

If this sounds like the job for you then please apply today! Send your Cover Letter and updated Resume by clicking the APPLY NOW button below.

The Panthers Group are recruiting for this role independently.  Please contact the Club for any further enquiries.

Apply for this job white now !

PEN180  ::  Advertiser Reference ID : .

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DL 0214
KD 0315

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