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Operations Manager

Rules Club Wagga

Visit our website : www.rulesclubwagga.com

Locate us via Google Maps here

About the Employer:
Rules Club Wagga are a community based Club who have been in operation for 40 years. The Club houses a state of the art function centre, modern dining facilities, two bowling greens, a football oval and operate an 80 room four star hotel from their site. This is an excellent opportunity that will see you working in a varied and interesting role where you will build professional relationships.
 
The Role:
We are seeking an Operations Manager to join our Senior Management Team.  You will play a key role in maintaining and ensuring best practice in all Club operational areas by providing leadership, management & supervision of the Club's operations, resources & staff. 
 
The main responsibilities of the role will include:
  • Leading, motivating, coaching and developing a dynamic management team and an energised customer service team, all focusing on the customer experience.
  • Ability to manage and lead a team of Duty Managers and operational staff
  • Maintaining the Club's policy objectives for optimum staff performance and customer satisfaction 
  • Evaluating and reporting on the Club's trading activities and member services
  • Responsibility for setting the benchmark in service across the venue including F&B (contract catering), Cellar, Functions and Gaming
  • Ensuring compliance across all the areas as this is a critical aspect of the role.  Staying abreast of current legislation including OLGR directive, Registered Clubs Act, Food Handling, Gaming Machines Act and the Registered and Licensed Clubs Award.
  • Directing and implementing operational procedures embracing best practice in Compliance, Harm Minimisation, Security and WHS

To be successful in this role, you will possess: 

  • Relevant qualifications in Management or Hospitality or proven experience in a similar role
  • RSA & RCG Qualifications as well as First Aid Certification.
  • Outstanding and proven people leadership qualities including effective conflict resolution skills
  • Excellent interpersonal skills & an unyielding commitment to customer satisfaction 
  • Good understanding of licencing and compliance
  • A solid track record of high achievement within an operational function in the club or hospitality industry
  • A deep understanding of the broad range of key functions that comprise the operations responsibilities for this role
  • The commitment to continuous improvement & growth both as an individual professional, and as a leader in the Club's enterprises 
  • Strong computer skills with a knowledge of Excel, Word and Outlook
  • A background in rostering and staff scheduling
  • Full knowledge of gaming, TAB and Keno Operations
  • A professional personal presentation style and the ability to communicate with a diverse range of people.

This is an excellent opportunity to demonstrate real value at a management level, and for individual growth & career development.

Ready to take on this exciting challenge? Send your application and Resume by clicking the APPLY NOW button below.

By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to RULES CLUB WAGGA for them to process.

Apply for this job white now !

Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

RCW107

Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR RULES CLUB WAGGA
"NO AGENCIES PLEASE"

Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR RULES CLUB WAGGA REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

Note:: This fantastic position advertisement has been lodged by RULES CLUB WAGGA. Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!

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DL 1204
KD 0106

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