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Service Support Centre Consultant - Casual

Tabcorp

Visit our website : www.tabcorp.com.au

Our Company

Tabcorp is a world-class diversified gambling entertainment group and an ASX50 company. 
 
In December 2017 we combined with Tatts Group and now operate the iconic brands Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing and Sky Sports Radio. We also deliver leading gaming services and products through MAX.
 
Our 5,000-plus strong team is as diverse as Australia itself. Our people drive familiar brands which ignite passion and excitement in millions of Australians.
 
This leadership is reflected in who we are. If, like us, you’re a passionate, positive playmaker and you want to use your talent to create amazing outcomes, we’d love to hear from you. 
 
Role Summary

Thrust into the frontline of our B2B call centre, this role is pivotal in supporting our venue partners across our core business operations. On-the-job training will be provided to bring you up to speed with our products, including TAB, Keno and Sky. You will apply this training as a technical expert on all products as you partner with our valued venues.
 
 How you will contribute
  • Assisting clients with queries through effective fault resolution
  • Educating our valued partners on wagering products
  • Effectively managing inbound calls from around the country
Our Ideal Person
 
We are looking for a strong team player with an exceptional customer service background.  Working knowledge of products is not essential however a shared passion for ensuring quality service is.  Call centre experience is advantageous although not necessary.  A positive attitude coupled with great enthusiasm will go a long way for the right person.
 
As the right person for the position you will be a team player with previous experience in a Customer Service role. Whilst experience operating TAB/ Keno equipment or experience in an inbound call centre is desirable, it is not essential. Experience in the Hotel industry would be an advantage.
 
When you join our team you’ll be able to take advantage of a range of benefits including flexible working arrangements, leadership and development programs and community programs.

Click the APPLY NOW button below to take the first steps towards this great opportunity!
 
Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact tabcorprecruitment@tabcorp.com.au
 
Tabcorp are recruiting for this role independently.  

By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to TABCORP for them to process.

Apply for this job white now !

Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

TAB123  ::  Advertiser Reference ID : .

Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR TABCORP
"NO AGENCIES PLEASE"

Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR TABCORP REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

Note:: This fantastic position advertisement has been lodged by TABCORP . Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!

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DL 0730
KD 0829

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