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Operations Manager

Club Dubbo

Visit our website : www.clubdubbo.com.au

Locate us via Google Maps here

Club Dubbo is seeking a career minded individual to join the team as Club Operations Manager.
 
The Club is located on the Newell Highway in Dubbo a large regional city in the heart of NSW, and is in a very strong financial position having recently completed a large building extension and refurbishment, which included new administration offices. The Club’s facilities include a 180 seat bistro (contract caterer), 71 gaming machines, full TAB facilities, 4 bars, function rooms, large lounge areas, 3 bowling greens, and a 19 room Motel (All Seasons Motor Lodge).
 
The role is predominantly days but flexibility is required to manage peak operating times including evenings, weekends and public holidays as required.
 
This is a genuine 2IC role with possible career advancement opportunities.
 
Directly supporting the CEO in managing all aspects of the clubs operation including but not limited to;
  • Manage and develop a team of over 25 staff providing superior customer service 
  • Oversee and manage staff rosters over several departments within budget
  • Liaising with and maintaining effective relationships with internal and external stakeholders
  • Recruitment, training and management of staff including dispute resolution 
  • Overseeing and implementing club operations policies and procedures including WHS
  • Gaming reconciliation including the provision of cash flow discrepancy reports
  • Developing and Implementing quality control procedures as required
  • Provision of concise financial reports and business performance reports
  • Monitor and control reconciliation processes
  • Management and implementation of facility maintenance projects
  • Bar management including product portfolio and inventory procedures
  • Implementing and monitoring internal, online and external marketing strategies
  • Membership database management
  • Relieving the CEO in their absence
  • Effectively investigating and resolving customer complaints 
  • Effectively develop, plan and manage events 
Minimum requirements: 
  • Current RSA and RCG competency card
  • Sound knowledge of legislative requirements applicable to the club industry
  • Advanced level computer skills 
  • Demonstrated history of honest and ethical conduct
  • Superior knowledge of food and beverage operations
  • Sound understanding of stock inventory
  • Ability to multi task in high pressure situations
  • Demonstrated experience in coordinating and mentoring a team of staff to deliver exceptional customer service
  • Demonstrated ability to trouble shoot and problem solve
  • Supreme cash handling skills
Desired requirements:
  • 3 years management experience at a senior level (preferably in hospitality)
  • Tertiary qualifications in hospitality or business management
An attractive salary package will be negotiated with the successful applicant based on skills and experience.
 
Excited by this opportunity? Then we want to hear from you! Send your application and Resume by clicking the APPLY NOW button below.
 
Club Dubbo are recruiting for this role independently.  Please contact the Club for any further enquiries.
 

By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to CLUB DUBBO for them to process.

Apply for this job white now !

Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

WDB104

Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR CLUB DUBBO
"NO AGENCIES PLEASE"

Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR CLUB DUBBO REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

Note:: This fantastic position advertisement has been lodged by CLUB DUBBO. Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!

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DL 0107
KD 0206

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