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FOH Supervisor

West Pymble Bicentennial Club

Visit our website : www.wpbc.com.au

Locate us via Google Maps here

Situated at the entrance to the West Pymble Bicentennial Park, surrounded by native bushland and walking distance to the new West Pymble indoor/outdoor pool and gym facility, West Pymble Bicentennial Club (formerly West Pymble Bowling Club) was established in 1960. Initially a neighbourhood-bowling club, it has evolved over the years into a community club, which provides a meeting place for local groups as well as being the venue of choice for their functions. 
 
The WPBC requires an experienced and qualified Front of House Supervisor to organize all FOH activities. The successful applicant will be first in command in Front of House, will have effective communication skills and enjoy meeting and talking with new people and have relevant experience with all aspects of FOH in Clubs or Pub/Hotels. Be available to work during opening hours, including weekends and holidays.
 
The goal for this role, will be to enhance customer satisfaction to ensure the Club can maintain and expand its clientele. Ultimately, this role will ensure customer satisfaction, help increase profitability, and turn this Club into a customer favourite!

Intially offered as a part time role with 15- 20 hours per week and a view to increasing hours as the business develops. The role will suit a mature-minded applicant.
 
Duties and responsibilities include, but not limited to:
  • Rostering shifts
  • Monitoring supplies and ordering as required
  • Leading, training and motivating staff
  • Ensuring high levels of customer service
  • Supervise Bistro customer service and ordering processes
  • Manage and respond to customer feedback
  • Cash and payment handling processes
  • Assist in all areas of the operations as required for the Bar, Bistro, Gaming, Bowls etc with the main focus being the Bistro
  • Open and close of the Club
  • Adhoc duties as requested by Club Manager, Assistant Club Manager and Bistro Chef

Requirements for this role include;

  • Have a friendly personality and demonstrate high-quality customer service
  • Previous Club or Pub/Hotel experience required - open & close, cash handling, bistro and kitchen experience
  • Strong food service an operations experience to a Supervisory level
  • A strong focus on customer service
  • Ability to work unsupervised
  • High standards of presentation
  • Be a team member who is vibrant and enthusiastic with a real passion and a positive attitude and exceptional food delivery.
  • Excellent time-management skills with the ability to remain calm and focused in a fast-paced environment
  • Foster a climate of cooperation and respect between co-workers
  • Sound organisation and planning skills
  • Patient and friendly with demonstrated experience in problem solving
  • Able to meet the physical demands of a role that invloves carrying plates and being on your feet for most of the shift
  • Working knowledge of POS and other ordering information systems
  • Have an excellent knowledge and be committed to hygiene and WHS practices
  • Be available to work days, nights, weekends and public holidays as required
  • Higher school certificate; food safety training will be a plus
  • Completed and hold a current RSA and RCG qualification 
  • Own reliable transport a MUST
Excited by this opportunity? Send your application and Resume, by clicking the APPLY NOW button below.
 
West Pymble Bicentennial Club are recruiting for this role independently.  Please contact the Club for any further enquiries.

By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to WEST PYMBLE BICENTENNIAL CLUB for them to process.

Apply for this job white now !

Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

WPY109

Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR WEST PYMBLE BICENTENNIAL CLUB
"NO AGENCIES PLEASE"

Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR WEST PYMBLE BICENTENNIAL CLUB REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

Note:: This fantastic position advertisement has been lodged by WEST PYMBLE BICENTENNIAL CLUB . Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!

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DL 1021
KD 1120

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