Section Leader-Duty Manager
Panthers Entertainment Group - Glenbrook Site
2x Section Leader Shifts and 3x DM Shifts a Week Visit our website : www.panthers.com.au Locate us via Google Maps here
Full Time Permanent Role
Glenbrook Panthers
Operating 14 licensed clubs, Panthers Group is now the largest group of clubs in NSW and a leading brand in the entertainment, leisure & hospitality industry. This is a brilliant opportunity for you to take the next step in your career and join us as we strive to enhance the lifestyles of our communities.
Based at the foothills of the Blue Mountains, Glenbrook Panthers is a family friendly bowling club with a focus on serving the local community. Our 4700 members & their guests enjoy 2 manicured bowling greens, a busy café, small function room and a friendly bar and gaming floor. Our team of 37 energetic employees are well known for their dynamic customer service and welcoming smiles. We are looking for an experienced Team Leader to inspire & lead our team of multi-skilled hospitality professionals.
This role is perfect for someone who loves variety. You will be rostered 3 shifts / week as the Duty Manager & your other shifts will consist of Central Banking & Section Leader responsibilities. A key member of the team & a recognised leader, you will motivate the team to maintain high levels of customer service. Vital to the success of the team & the club, your responsibilities will include:
• Serving as a representative to the General Manager in their absence
• Ensuring the comfort & well being of members and guests
• Shift & staff management including performance management, disciplinary action & ensuring the various departments work cohesively
• Managing conflict resolution & customer complaints
• Adhering to Panthers policies, procedures & legislative requirements
• Opening & setting up the bar & gaming area, monitoring trade & establishing close times
• Cash reconciliations
• Completing daily shift reports, worksheets, incident reports & checklists accurately & comprehensively
With 2 years experience in a similar role, you will have a good working knowledge of bars, catering & gaming, as well as your RSA & RCG certificates. Exceptional customer service skills combined with a high level of confidence in handling challenging situations are essential for your success in this role. Professionally presented, you will display excellent written & verbal communication skills & be proficient in using Microsoft applications. You will need to be available 7 days / week, including evenings & weekends, to work as required.
Terms & conditions of the Panthers Group Enterprise Agreement & above award rates of pay apply.
To register your interest, please forward your application via the APPLY NOW button below. By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to PENRITH RUGBY LEAGUE CLUB LTD for them to process.
Thank you for your interest in this position,
however this position is now closed
and applications are no longer being accepted.
Please Note: Only
short listed candidates will be contacted. We thank you for
your understanding with this decision PEN162 Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR PENRITH RUGBY LEAGUE CLUB LTD
"NO AGENCIES PLEASE"
Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR PENRITH RUGBY LEAGUE CLUB LTD REGARDING THIS AD.
Note:: This fantastic position advertisement has been lodged by PENRITH RUGBY LEAGUE CLUB LTD. Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!  | DL 0129
KD 0226 |
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