Duty Manager
Panthers Entertainment Group - PORT MACQUARIE SITE
Visit our website : www.panthers.com.au Operating 14 licensed clubs, Panthers Group is now the largest group of clubs in NSW and a leading brand in the entertainment, leisure & hospitality industry. This is a brilliant opportunity for you to take the next step in your career and join us as we strive to enhance the lifestyles of our communities.
The Club & The Team
Located in Settlement City & overlooking the Hastings River, Port Macquarie Panthers provides a picturesque meeting spot with a relaxing atmosphere & a friendly team who genuinely care about their customers. We’re seeking a dynamic & experienced supervisor or manager to join our friendly team & help us to remain the leaders in hospitality.
The Role
Stepping into this key role, your passion for customer service & commitment to your team will be vital in the success of your team & the club. Leading a multi-skilled team of hospitality professionals, your infectious energy will inspire & motivate the team to reach new heights in customer service. This hands on role offers variety & responsibility, & your duties will include:
- Ensuring the team adheres to Panthers policies & procedures, & legislative requirements.
- Shift & staff management including performance management & disciplinary action.
- Managing conflict resolution & customer complaints.
- Safe & secure opening & closing of the premises.
- Demonstrating an awareness of OH&S principles.
- Managing efficient & effective stock control processes.
- Accurate completion of various documentation including shift reports, incident reports & worksheets.
- Potential to add portfolios in the future.
The Right Candidate
With previous experience in a similar role, you will have a good working knowledge of bars, catering & gaming, & enjoy being part of a multi-skilled team. Exceptional customer service skills combined with a high level of confidence in handling challenging situations, & the ability to think on your feet are essential for your success in this role. You will demonstrate excellent written & verbal communication skills & be proficient in using Microsoft applications.
RSA, RCG & First Aid certificates are essential. You will need to be available 7 days / week, including evenings, weekends & public holidays, to work as required.
The Benefits
Employed under the Panthers Group Enterprise Agreement & above award rates of pay & conditions apply. You'll join a fantastic team & have the opportunity to learn from some of the leaders in hospitality. You'll benefit from discounts on meals, membership, merchandise & health insurance. You'll have access to nationally accredited training, various career opportunities within the largest group of clubs in NSW, Panthers Values Rewards Program & Panthers EAP.
To register your interest, please forward your application via the APPLY NOW button below. By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to PENRITH RUGBY LEAGUE CLUB LTD for them to process.
Thank you for your interest in this position,
however this position is now closed
and applications are no longer being accepted.
Please Note: Only
short listed candidates will be contacted. We thank you for
your understanding with this decision PEN163 Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR PENRITH RUGBY LEAGUE CLUB LTD
"NO AGENCIES PLEASE"
Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR PENRITH RUGBY LEAGUE CLUB LTD REGARDING THIS AD.
Note:: This fantastic position advertisement has been lodged by PENRITH RUGBY LEAGUE CLUB LTD. Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!  | DL 0226
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