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Lead Systems Trainer

Utopia Gaming Systems


Visit our website : www.utopiagaming.com.au

Locate us via Google Maps here

UTOPIA Gaming Systems, a part of The Banktech Group, is a leading gaming solutions provider servicing Australia’s leading clubs and hotels.

We are seeking a capable and motivated Trainer to join our dynamic team to coordinate the training group and deliver high quality training and support for our customers in the Gaming and Hospitality industry.

In this exciting role you will coordinate stakeholder and client training, conduct face to face product and system training as well as provide phone and remote support to customers throughout metropolitan, regional and interstate areas. Ideally you will have either a technician, training or administrative background in gaming and systems management and be a collaborative, team player.

Your responsibilities will include:

  • Planning and conducting customer product and system training using face to face and other training methods;
  • Assessing training needs and designing training plans;
  • Creating and maintaining instructor materials using computer based multimedia;
  • Coordinating and deploying training sessions for internal and external clients;
  • Delegating training tasks and mentoring training and support staff;
  • Providing support for gaming systems and the Banktech group suite of products, to ensure they meet business requirements and customer expectations;
  • Assisting venues with system reporting and reconciliation.

You will need:

  • Minimum 2 years’ experience supporting or training EGM operating systems;
  • Demonstrated ability in coordinating the activities of others;
  • Advanced MS Office skills;
  • Excellent customer service and organisational skills;
  • Strong written and verbal communication skills;
  • Able to travel to metropolitan, regional and interstate areas;
  • Drivers licence;
  • Ability to work business hours with rotating weekend support roster.

Previous hospitality experience that includes working with gaming and cash management systems would be an advantage, but if you are genuinely interested in the role but lack some experience in this area we’d still like to hear from you.

In return we will provide:

  • Competitive remuneration package;
  • Hybrid working environment;
  • Full product training.

If this sounds like you, click on the APPLY NOW button below to submit your application.

UTOPIA Gaming Systems is a diverse and equal opportunity employer.

By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to BANKTECH for them to process.

Apply for this job white now !

Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

BTH116

Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR BANKTECH
"NO AGENCIES PLEASE"

Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR BANKTECH REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

Note:: This fantastic position advertisement has been lodged by BANKTECH. Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!

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