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Duty Manager

Club Central Group


Visit our website : clubcentral.org.au

Locate us via Google Maps here

Club Central Group are looking for a Full-time experienced Duty Manager at both our Hurstville and Menai Clubs. This is a great opportunity for someone looking for a career in Hospitality Management!

The main duties of the role include:

  • Provide leadership, direction and support to the operational teams to ensure the highest levels of customer service is being delivered
  • Coordinate rosters, delegate tasks and breaks
  • Provide feedback to staff on their performance and manage performance concerns
  • Support training, on-boarding and coaching of new starters and existing staff
  • Lead a “Safety first” culture by following all policy, procedures and reporting to ensure compliance at all times
  • Monitor and respond to service levels - received goods, response times, service quality, food production – and assist where appropriate
  • Trouble shoot, problem solve and implement solutions to ensure a positive customer experience and outcomes
  • Conflict resolution and management of complex operational issues

To succeed in this role you will have:

  • A 'Can Do' attitude that thrives in a fast paced and diverse environment
  • At least 12 months experience managing a team
  • Confidence to work independently and manage challenging situations
  • Exceptional communication skills
  • Demonstrated leadership skills in coaching and motivating a team
  • Exceptional grooming and presentation skills
  • Possess a high degree of discretion, integrity and confidentiality
  • Flexibility and availability to work across the operating hours of the Club and be able to work a rotating shift roster year round.
  • Possess an RSA (Responsible Service of Alcohol) & RCG (Responsible Conduct of Gaming) competency card or willing to obtain
  • Be an Australian citizen or permanent resident

Just some of the fantastic benefits we offer our team:

  • Employee of the Month
  • Employee of the Year ($1000)
  • Rookie of the Year ($1000)
  • Contribution of the Year ($1000)
  • Health & Wellbeing benefit
  • Full corporate uniform
  • Meal discounts
  • Ongoing training and development opportunities
  • Volunteering opportunities
  • Free Flu vaccinations & Health checks
  • An awesome team and great culture

Are you the one for this role? Is this the next step you've been looking for? If so, we want to hear from you! Reach out and submit your application via the APPLY NOW button below.

All candidates will be required to complete a Police Check and should be ready to provide relevant referees confirming their suitability to the role.

By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to CLUB CENTRAL HURSTVILLE for them to process.

Apply for this job white now !

Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

ILL189  ::  Advertiser Reference ID : .

Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT CLUB CENTRAL HURSTVILLE
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Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH CLUB CENTRAL HURSTVILLE REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

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DL 0422
KD 0526

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