Customer Services Manager | Duty Manager
Kirribilli Club
Visit our website : www.kirribilliclub.com.au
Locate us via Google Maps here 
- Stunning location
- Flexible rostering and working hours and amazing opening hours
- Friendly and supportive team environment
Job summary
Kirribilli Club is seeking a Customer Services Manager to manage the daily operations of the Club and ensure that the expectations of staff and our customers are exceeded.
About the role
The Customer Services Manager role encompasses all the operational duties of a Duty Manager here at the Club. As the core of the management team, you will deliver the Kirribilli Club brand of customer service to members and guests.
Offering your experience and knowledge, you will deal directly with the CEO and play an integral role in the improvement of the Club’s services and the development of the team.
You will be a natural leader and have a keen eye for detail to ensure that the venue meets the standard of the stunning view of the Harbour and Sydney Harbour Bridge.
Duties, responsibilities & skills
- Confident in Club operations including restaurant, bar, gaming and events
- Manage daily operations and the ability to think on your feet
- Previous Duty Manager experience will be highly regarded
- Display excellent communication skills
- Comfortably lead, manage and work within a team
- Create a positive rapport with staff, members and contractors
- Ensuring compliance with all relevant Acts, legislation and regulations
- A high standard of personal presentation
- Have a natural eye for detail
- A high level of cash handling accuracy
- RSA & RCG certification
Benefits & culture
- Favourable operating hours - Finish at midnight Friday and Saturday - Earlier during the week.
- Flexible workdays and hours
- Working with one of the best views in Sydney
- Free parking available
- Discount meals
- Friendly and supportive environment
About the company
The Kirribilli Club boasts one of the best views in Sydney. We have a proud history as an Ex-Serviceman’s Club with an active sub branch. We are a not-for-profit organisation that has strong ties to the local community. The Kirribilli Club embraces our past within a modern environment. We offer two bars, restaurant, sports bar and lounge, premium TAB facilities, gaming lounge, the Sunset Café, as well as state of the art conference and function facilities suitable for all needs. The Club operates across three levels with underground parking facilities for both members and guests and is open 364 days a year.
How to apply
If you're interested in this challenging position, click 'APPLY NOW' to forward an up-to-date copy of your resume to Andrew Crofts, Chief Executive Officer. By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to KIRRIBILLI CLUB for them to process. 
Please Note: Only
short listed candidates will be contacted. We thank you for
your understanding with this decision KKK162 Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR KIRRIBILLI CLUB
"NO AGENCIES PLEASE"
Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR KIRRIBILLI CLUB REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW
Note:: This fantastic position advertisement has been lodged by KIRRIBILLI CLUB. Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!  | DL 0420
KD 0517 |
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