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Gaming Supervisor (FT)

Club Marconi


Visit our website : www.clubmarconi.com.au

Locate us via Google Maps here

We are looking for a career-minded Supervisor who can lead our gaming team. This is a great opportunity for you to showcase your passion for customer service, provide leadership & utilise your organisational skills.

About us….

Club Marconi is known as the sports and entertainment hub for the local area in Western Sydney (Bossley Park). The Club has over 45,000 members and brings a multitude of cultures together under the one roof. We offer a large gaming installation of around 380 EGMs along with TAB and Keno. We offer an Early Childhood facility as well as our renowned 'World Gym' Gymnasium.

At Club Marconi we offer 4 dining options: The Piazza; Cucina Galileo: Crystal Jade; and the Star Buffet.

We offer a range of sporting facilities including: 5 Soccer fields; 1 Rugby League field: 5 Netball courts; 6 lane Bocce; Snooker and Billiards: Softball training fields; Cricket field; Indoor Cricket nets; Fencing Academy; 5 Tennis courts; and 4 Squash courts. We really are the hub of sport in the community.

As an employer, we offer so much to our employees. We truly understand the need to balance work and family and as such, we work had to ensure that when rostering, we recognise the needs of our team members.

About the role...

As our Gaming Supervisor, you will play a key role in maintaining and promoting the vision and values of the Club and effectively engaging and leading the front-line Gaming team to achieve our organisational goals.

The successful candidate will be results driven and personable and undertake the following duties and responsibilities in this role which include, but are not limited to:

  • Ensuring the provision of exceptional customer service to our members and guests
  • Supervising the Gaming Floor, ensuring smooth and efficient operational performance
  • Ensuring compliance with the Club's operating policies, practices and procedures
  • Accuracy in cash reconciliation
  • Completing all relevant administration tasks
  • Managing and coordinating staff in an efficient, effective and respectful manner

Skills and Experience Required:

  • At least two (2) years' experience in a team leader/supervisory role within the Club industry
  • Knowledge and experience of all gaming operations, including TAB & KENO
  • Confidence with a self-motivating and reliable attitude
  • Outstanding people skills with an extremely strong focus on customer service
  • Ability to demonstrate leadership qualities in training and motivating a team
  • A can-do attitude with an ability to actively look for solutions to customer complaints
  • Current RSA & RCG Photo Competency Card
  • Availability to work a rotating roster including days, nights, weekends and public holidays

Desirable, but not essential qualifications/experience:

  • Diploma in Front Line Management and/or Hospitality
  • IGT Club Advantage
  • Proficient Understanding of Tiered Loyalty
  • Computer and report writing skills

All applications should be submitted to Mel McDonald, HR Manager via the APPLY NOW button below. Interviews will be arranged only with those who possess the above requirements.

By submitting your application via the APPLY NOW button below, you will be forwarding your information directly to CLUB MARCONI for them to process.

Apply for this job white now !

Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

MCN218

Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR CLUB MARCONI
"NO AGENCIES PLEASE"

Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR CLUB MARCONI REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

Note:: This fantastic position advertisement has been lodged by CLUB MARCONI. Any relevant correspondence that they wish to offer applicants will come directly from that company and not from White Now. All the best with your application !!

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